We cannot thank Brent enough for all he has done for our family since the passing of our dear son, Nathan. We have dealt with funeral directors in other towns, and Brent goes far beyond what we have experienced. He was so kind and helpful with planning Nathan's visitation and funeral, from explaining everything, to putting together mementos and music for the visitation He gave up his evening and a good part of the night to bring our son home from the St. Louis airport. He did so many extra things we had never heard of, from lighting the outdoor lamps at the funeral home to providing the lovely photos of Nathan both outside and inside the home to placing the basket of kleenex packets at church for the funeral. And he has been in constant touch, letting us know about memorials received, and calling us on the month anniversary of Nathan's death, just to see how we were holding up. He met with us at our convenience many times, dropping everything to do so. He brought the mementos and flowers from the visitation to our house. And we just got word that he gave a seedling to a national forest in Nathan's memory. Brent has gone far beyond "just doing his job", and feels like a real friend who got us through the worst time of our lives. Thank you so much, Brent. God bless you.
As any family who has ever lost a loved one knows, the ensuing days, weeks, and months are filled with grief, confusion, and a general lack of direction about what to do next. When we lost our dad, and husband, we lost the cornerstone to our family. Throughout the painful process, however, we gained a friend: Brent Wood. From the moment we tearfully stepped into his office, Brent has been there for us, doing all of the things that you would not expect the director of a funeral home to do. He patiently and thoroughly walked us through all of the options, gave us time to reflect and reiterated that we could contact him any time, night or day. He meticulously followed through on every aspect of the process, even showing up at our door to personally deliver plants, cards, pictures, and support. He walked with us through the cemetery to show us every possibility in terms of gravesite and stone. He was the one who suggested bringing Dad's bulldozer into town to be parked in front of the funeral home because he understood how much that would have meant to Dad. He was there at the County Board meeting where Dad was honored because he knew that we couldn't be there with Mom, and he didn't want our mom to be alone on an occasion such as that. No one asked him to come. He just showed up. Likewise, eight months later, as our mom drove to the cemetery to witness, for the first time, the new stone that would grace our father's final resting place, she was surprised to see Brent already there, understanding (yet again) that someone should be with her at a moment such as this. In fact, from the grief-stricken moment we first needed Brent, he has continued to be there for us. Though we shouldn't be surprised anymore, we continue to be in awe of the thoughtfulness and care with which Brent has approached our family throughout the darkest of times. Our family will be eternally grateful.